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Account & access

Recover access

Forgot your password? Here’s how to get back into your account.

I forgot my password

  1. On the login screen, tap “Forgot my password”.
  2. Enter your registered email.
  3. Open the link we send and set a new password.

I can’t access my email

If you’ve lost access to your registered email, contact our team so we can safely confirm your identity and help recover the account.

For your security, we never ask for your password by email or message. Be wary of anyone who does.

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